Our quality standards
Content customers, personal customer service
Our goal is ultimate customer satisfaction. We offer a personal customer service and support. Quality of customer service and products have highest priority.
Trained staff with long experience
Our staff is trained and internal processes are continuously optimised to offer the best service to our customers.
Highest quality standards
For us, quality comes before quantity. We set highest standards on all material and products.
Close monitoring of processes
The entire production, storage and shipment process is closely monitored to assure a fast delivery of optimal products to our customers.
- Validated process
- Skilled staff
- IQ/OQ - equipment qualification, rotative PQ
- Visual inspection for visual defects of 100 % of the finished products
- Analysis for sterility and BET test (bacterial endotoxin-test) carried out by an independent accredited microbiology laboratory
- Detection limit BET: <0.001 EU/ml
- Long term objective: GMP accreditation
- Radiation sterilisation including certificate
- Sterilisation & depyrogenation including certificate
- Rinsing with demineralised water, conductance < 50 μS
- Customised production and packaging
- Small batches feasible